Shipping policy

Thank you for shopping with Pawthentic Wellness!

We are committed to delivering quality pet wellness products to your door. Please read our shipping policy carefully before placing your order.

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📦 Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order is processed, you will receive a confirmation email with tracking information (if available).

• Orders are shipped directly from our international suppliers to reduce inventory costs and pass savings on to you.

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🌍 Shipping Time & Delivery Estimates

Shipping times vary depending on the destination country and the product.

Please note: These are estimated delivery times. Actual delivery time may vary due to customs delays, weather conditions, or global logistics issues.

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📍 Shipping Locations

• We currently ship to most countries worldwide.

• If your country is not available at checkout, please contact us for assistance.

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💰 Shipping Costs

• We offer FREE standard shipping on all orders.

• No minimum purchase required.

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📦 Tracking Your Order

• Tracking information will be sent to your email once available.

• Some packages may not have real-time tracking depending on the destination and carrier used.

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❗ Delayed or Lost Orders

• If your order hasn’t arrived within 40 business days, please contact us and we will investigate.

• We are not responsible for shipping delays caused by incorrect addresses or customs processing.

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🚫 Customs, Duties & Taxes

• Pawthentic Wellness is not responsible for any customs fees, duties, or taxes incurred during delivery.

• These charges, if applicable, are the responsibility of the customer.

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📩 Need Help?

If you have any questions about your order or shipping, feel free to email us at:
support@pawthenticwellness.com